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Delivery and Return

Delivery

  • Delivery is by Royal Mail at a flat rate of £3.50 for products in our online shop

  • Please contact us directly for delivery on  anything else on our website

  • orders will be sent the day after placing  order

Returns Policy

  • Items must be returned within 14 days of purchase with a receipt

  • Items must be unused and in the original packaging. 

Refunds/Partial Refunds

  • Once the item is returned, we will notify you that we have received your item. After inspection we will update you on the status of your refund, if approved then credit will be applied to the original method of payment.

Shipping

  • If returning items then we kindly ask that you're responsible for covering the shipping costs. 

  • Our shipping costs are non-refundable so if a refund is received then we will deduct the shipping cost from that refund. 

  • Depending on where you live, shipping time may vary but we will keep you updated. 

  • If you are returning an item that is over £50 then we do kindly ask that you use a trackable service, just to ensure that both parties are covered.